Newsletter di Contratto
e i progetti di Contrato per sviluppo e aggiornamenti nel futuro.
Our Terms & Conditions is in English. Should you have any questions about our Terms & Conditions, please do not hesitate to contact us on firstname.lastname@example.org
Maintaining the privacy of your information is of paramount importance to us as it helps foster confidence, goodwill and stronger relationships with you. If, at any time, you have questions or concerns about our privacy practices, please feel free to contact us at email@example.com
Information Collection and Use
Contrato collects information that personally identifies you (“personal information”) in some circumstances, for example when you apply for our services. The types of personal information we collect include name, contact details, identification information, organisation, title, information submitted in forms, payment details and enquiry/complaint details. We also collect personal information about your interactions and transactions with us, including any through monitoring and recording any contact we have with you by telephone, email or online for purposes including security, dispute resolution and training. We collect personal information directly from you as well as from third parties including public sources, our related companies, information service providers and the parties with whom we exchange information as described here.
We collect, use and disclose your personal information to provide, administer, improve and personalise our products and services, maintain and update our records, manage our relationship with you. We may also collect, use and disclose your personal information in connection with suspected fraud, misconduct and unlawful activity.
If you are our customer, your personal information is used to create your personal access to our product, and to contact you in the course of using this product. Financial information that is collected is used to verify, identity and to bill either you or your company for products and services, as applicable. Demographic and profile data collected by contrato may be used to tailor this website, and to display information that is more relevant to you. Under no circumstances will Contrato make any personal information available in a publicly manner.
Your email address is used to only send you information that you have requested. As part of your use of our software, Contrato allows you to elect to receive, or not receive, certain information from Contrato.
Contrato adheres strictly to permission-based email policy. Except as mentioned above, Contrato will not send you unsolicited email information, commercial offers or advertisements. Contrato will not sell, rent, or loan our contact lists (including customer data) to any outside firms not involved in the provision of Contrato services, nor will contrato use customer contact lists for our own marketing purposes. All emails that you have requested will have an option to unsubscribe. Unsubscribe requests are fulfilled within minutes and no further communications will be sent to users who have stated that they do not wish to receive the specified information.
We may not be able to do the things described above without your personal information. For example, we may not be able to communicate with you and deal with your enquiries.
Contrato will not use or disclose your personal information without your consent, except:
We may exchange your personal information with our related bodies corporate, your representatives and with our service providers that assist us with archival, auditing, accounting, customer contact, legal, business consulting, banking, payment, delivery, data processing, data analysis, information broking, research, investigation, website or technology services. Third parties to whom we disclose personal information may be located in Australia, the United States of America and other countries.
Subscriber Lists, Campaign Content and Campaign Reports
Communications from the Site
Special Offers and Updates. We send all new users a welcoming email to verify their new account and confirm their password and username. Established users will occasionally receive information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Customers can unsubscribe via the unsubscribe mechanism at the bottom of each email.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address. Out of respect for our users privacy we provide a way to opt-out of these communications via the unsubscribe mechanism at the bottom of each email.
On rare occasions it is necessary to send out a strictly service related announcement. For instance, if our service is temporarily suspended for maintenance we might send users an email. Generally, users may not opt-out of these communications, though they can deactivate their account. However, these communications are not promotional in nature.
We communicate with users on a regular basis to provide requested services and in regards to issues relating to their account we reply via email or phone, in accordance with the user’s wishes.
Website Usage Information
We use your IP address to help diagnose problems with our server, and to administer our website. We do not link your IP address which accesses our website to any personal information. We use tracking information to determine which areas our site users visit based on traffic to those areas. Contrato does not track what individual users read, but rather how often each page is visited. This helps us maintain a superior and informative website for you.
Our website may contain links to other sites. We are not responsible for the privacy practices or policies of those sites.
Contrato has made a substantial investment in server, database, backup and firewall technologies to protect our information assets. These technologies are deployed as part of sophisticated security architecture. All data resides in a tightly controlled, secure data center. These investments mean that information about the identity and preferences of individual members is strongly protected by Contrato against unauthorised access. We will maintain safeguards to protect the security of these servers and your personal information. Contrato may process, store and back up its information with the assistance of those providers.
If you apply for a position with us, we may also collect information about your experience, qualifications, skills, character and screening checks (including identity, eligibility to work, health, reference, background, directorship, financial probity, vocational suitability and criminal record checks). We collect, use and disclose your personal information to assess your application, conduct screening checks and consider and contact you about other positions. We may exchange your personal information with screening check providers, recruiters, academic institutions, health service providers, professional and trade associations, law enforcement agencies, referees and your current and previous employers. Without your personal information we may not be able to progress considering you for positions with us.
Contacting Contrato about Privacy
If you have any questions about our privacy statement, the information we have collected from you online, the practices of this website, or you wish to access or correct the personal information we hold about you, please contact us: firstname.lastname@example.org
In the case of access and correction requests, please provide as much detail as you can about the particular information you seek, in order to help us locate it. We will comply with any applicable legal requirements to provide reasons if we deny any request for access or correction, or to make a requested note of your desired correction with the information.
We take your privacy concerns seriously. Where you express any concerns that we have interfered with your privacy, we will respond to let you know who will be handling your matter and when you can expect a further response.
What is Contrato’s role under GDPR?
We act as both a data processor and a data controller under the GDPR.
Contrato as a data processor: When customers use our product to process EU personal data, we act as a data processor. For example, we will be a processor of EU personal data and information that are uploaded on Contrato. This means that we will need to comply with the new legal obligations that apply directly to processors under the GDPR.
Contrato as a data controller: We act as a data controller for the EU customer data we collect to provide our product and to provide timely customer support. This customer information includes things such as customer name and contact information.
What have we done to comply with GDPR?
What personal data do we collect and store from our customers?
We store data that customers have given us voluntarily. For example, in our role as data controller, we may collect and store contact information, such as name, email address, phone number, or physical address, when customers sign up for our product or seek support help. We also may collect other identifying information from our customers, such as IP address or tokens.
We separately act as a data processor when customers use our products and services to process EU personal data, such as uploading personal data. Customers decide what personal data, if any, is uploaded to our product.
Are customers required to sign any documents to comply?
By agreeing to our terms, you are automatically accepting the changes and do not need to sign a separate document.
How do we handle delete instructions from customers?
Customers have the ability to remove or delete information they have uploaded to our products. Likewise, customers may request a deactivation of their account and request that all personal data we have collected and stored are deleted. Contact email@example.com for further instructions.
Your rights under the GDPR
If you are a resident of the EEA, you have the following data protection rights:
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.